Services

Services & Products

Not a menu — a toolkit. We deploy what you need, when you need it, for as long as you need us.

Who We Work With

Our Clients

NFL
NBC
Adidas
Def Jam Recordings
Army National Guard
The Peach Truck
Alicia Keys
Quincy Jones Productions
Condé Nast
NFL
NBC
Adidas
Def Jam Recordings
Army National Guard
The Peach Truck
Alicia Keys
Quincy Jones Productions
Condé Nast
Skoll Foundation
Duarte
Hotel 50 Bowery
Kelly Clarkson
Faith Hill
New York Academy of Art
The Maritime Hotel
Apolis
Skoll Foundation
Duarte
Hotel 50 Bowery
Kelly Clarkson
Faith Hill
New York Academy of Art
The Maritime Hotel
Apolis
01

Fractional Marketing Leadership

Executive-level strategy partner embedded in your organization. Not a vendor — a member of your leadership team who happens to bring 25 years of marketing architecture.

25+ years

of marketing architecture

Duarte StoryBrand Apolis Global

Capabilities

  • Marketing strategy & roadmap →
  • Team structure & hiring advisory →
  • Vendor selection & management →
  • Board-level reporting →
  • Technology stack evaluation →
02

Marketing Automation

Klaviyo flows and lifecycle strategy that turn first-time buyers into people who describe themselves as customers. We build the systems that make your audience feel known.

9x email revenue in 6 months

Clients: Lonely Ghost (9x revenue), The Peach Truck (300% growth)

  • Klaviyo flows & lifecycle strategy →
  • Behavioral triggers & segmentation →
  • Customer journey mapping →
  • Email deliverability optimization →
  • SMS & multi-channel orchestration →
03

Analytics & First-Party Data

Third-party cookies are dying. We build the infrastructure that gives you clean, actionable data — data you own, from visitors you can actually see.

Clients: Duarte AI, Hope International, VFST

  • GA4 + GTM implementation →
  • Server-side tracking (Waterloo Track) →
  • First-party data architecture →
  • Real-time visitor alerts (Signal) →
  • Custom reporting dashboards (Insights) →
04

Growth & Acquisition

Paid media, organic visibility, and lead generation — deployed in the order that creates the most leverage.

4-5x ROI on paid media

Clients: Preemptive Love (4-5x ROI), Army National Guard (2x leads)

  • Paid media strategy (Meta, Google, LinkedIn) →
  • SEO & AEO (AI Engine Optimization) →
  • Lead generation & outbound →
  • Google Ad Grants management →
  • Landing page optimization →
05

E-commerce Systems

End-to-end e-commerce systems from $0 to $20M. Platform architecture, email revenue, subscription infrastructure, and the operations to sustain growth.

$0 → $20M end-to-end systems

Clients: Alicia Keys, Kelly Clarkson, HANLEY nyc, Senseo Coffee

  • Shopify & platform architecture →
  • Email revenue optimization →
  • Subscription & retention systems →
  • Product launch strategy →
  • Direct-to-fan / D2C infrastructure →

The Waterloo Suite

Tools we built because we needed them

Track → Signal → Insights → Presence → Leads → Host. A full stack, from visibility to infrastructure.

Waterloo Track

$198/mo

See your visitors

GA4 + GTM implementation and tracking infrastructure for clean, actionable data.

Waterloo Presence

$80/mo

Get found

SEO, AEO, and organic search visibility services.

Waterloo Insights

$150/mo

Understand patterns

Custom Looker Studio dashboards and ongoing reporting.

Waterloo Signal

From $180/mo

Get alerted

Real-time notifications of active known users on your site.

Waterloo Leads

Book a call

Generate pipeline

Lead generation and outbound prospecting for B2B.

Waterloo Host

From $40/mo

Keep it running

Website hosting, maintenance, and WordPress management.

6

products in market

$40–$198

monthly starting price

Track → Host

full data pipeline

How We Work

No pitches. No proposals theater.

We start with questions and end with a scorecard. Every engagement follows the same four steps — because the process works.

Start a conversation
01

Listen

We start with questions, not pitches. What's working? What's broken? What does success look like in 12 months?

02

Diagnose

Audit your data, your stack, your audience. Find the gaps between what you think is happening and what actually is.

03

Prioritize

Not everything at once. We sequence the work by impact — fix the foundation before building the house.

04

Build & Measure

Implement, launch, measure, adjust. Every tactic gets a scorecard. No vanity metrics.

Tell us what's broken.

We'll tell you what we'd fix first — and in what order.